Taking a Leave of Absence (LOA)

What is a Leave of Absence (LOA)?

Chegg Skills offers a Leave of Absence (LOA) policy to support students during unexpected life situations and personal emergencies. Students are only allowed to take 1 LOA during their enrollment, and not all requests for an LOA are approved.

If you're approved for an LOA, you will not have access to the course curriculum, lessons, support teams, mentors, grading, technical experts, or career coaches. Don’t worry - access to these services resumes when you return.


When should I consider taking a Leave of Absence?

An LOA may be approved for personal health crises (such as a COVID-19 diagnosis) or medical care (such as surgery), family health crises, death in the family, care provided to a family member, housing crisis/relocation, or inclement weather.*

*Chegg Skills reserves the right to identify large-scale weather/health/sociocultural events that impact the student experience and may treat them as a separate event.


What’s the maximum duration of a Leave of Absence?

For students enrolled in a flexible program, an LOA may be issued for a minimum of 7 consecutive days and a maximum of 15 consecutive days per enrollment. For students enrolled in an immersive program, an LOA may be issued for a maximum of 5 days per enrollment. If approved for an immersive program student, an LOA does not count against allotted immersive program absences.


How do I request a Leave of Absence?

Complete & submit the Chegg Skills Leave of Absence request form.


When can I expect to hear about my requested Leave of Absence?

Our support teams work to respond to all requests within 1 business day. Please note that if a student has already taken an LOA associated with their program enrollment, their request for an LOA will be denied.


How should I prepare for a Leave of Absence?

Chegg Skills' programs are intensive, and missing scheduled class time, mentor sessions, paired programming, or submission of lessons in a consistent manner has been shown to have a negative impact on a student’s ability to complete their program. Taking an LOA is something that should be seriously considered only in unavoidable circumstances.

Upon returning from an LOA, it’s recommended that students create a manageable catch-up plan to hold themselves accountable to staying on track in the program. During this period of catch-up, it’s recommended that students use their available curricular resources to work through any roadblocks or questions in their curriculum.


Are there any risks associated with taking a Leave of Absence?

We understand that life can be unpredictable, and you may not be able to return to your studies after taking a Leave of Absence (LOA). Experience demonstrates that some students don't return after taking an LOA. If this is the case for you, please contact Chegg Skills and request to be withdrawn.

If you need to calculate your refund based on Chegg Skills' refund policy and state refund policy, please email skills.payments@chegg.com. 

If you're considering re-enrolling after withdrawing, review Chegg Skills' re-enrollment policy.


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