Troubleshooting and FAQ for Qualified in Engineering and Data programs

Qualified is a third-party tool that allows students to test out their knowledge in a real-world environment. A significant number of employers use Qualified as a vetting tool for potential hires. So, this is a great opportunity for you to get to know a career-driven tool while learning at Chegg Skills.


How do I log in to Qualified?

Chegg Skills students do not need a separate login for Qualified. When you click on an assignment or assessment that is hosted in Qualified, you should be logged in automatically.


How do I take an assessment on Qualified?

After you’re finished reading a lesson, you’ll often be tested on your knowledge at the end of the lesson to see if you understood the material. If the lesson content involves a programming language, then there’s a good chance you’ll be asked to use Qualified so that you can write code as part of the assessment.

The assessment section you see at the end of a lesson will look something like this:

After you click on the button “Begin assessment”, you’ll be taken into the Qualified platform to begin your assessment. The first screen you see in Qualified will look like the following. You’ll notice a few things about this screen. First, you’ll see how many challenges are included in the assessment. A challenge is a question, and all assessments have one or more challenges, or questions. The following assessment has four challenges, and you’ll also see those numbered challenges along the left side of the window:

The next thing you’ll notice is the estimated amount of time the assessment will take you. This is only an estimate, and it is not a time limit. Your actual assessment may take you more or less time than is estimated. This particular assessment is estimated to take 50 minutes:

Next, you're ready to start the assessment, so you click on the “START THE ASSESSMENT” button:

The next screen you see will ask you about where you want to run the assessment. You should click on the default button that says “START WEB IDE”:

After you click the button above, you’ll be taken into a screen where you’ll write your code. In the center of the screen (1) is the place where you add your code, and that is usually to replace blank underlines that are placeholders for your code. On the right side of the screen (2), you’ll see a section called “Your Challenge” that has instructions for you to follow. After you’ve entered your code, you’ll click on the “RUN TESTS” button (3) to test your code:

If all goes well and your code is good, you’ll get a success screen as follows that shows you which tests passed and which failed. You may also notice that all the text is green, which is another good sign that you passed your tests:

However, if there’s a problem with your code, you’ll get a screen that shows you’ve got errors. This will include a description of the errors so that you can debug your code. This time, you may notice that the errors are in red:

NOTE: It’s important to be aware that each coding challenge (question) may be testing for one or more items within your code. For example, you may have a challenge that passes 3 items, but fails 1 item:

If this happens, you should go back and correct the item that is not passing. You must pass ALL items within a single coding challenge for the whole challenge to be marked as passing!

After you’re satisfied that all of your tests have passed, you can click on the “SUBMIT” button to submit this challenge, and then you’ll be taken to the next challenge to repeat this process:

Once you’ve submitted all challenges, you’ll be taken to a review screen as follows. To the right of every challenge, you’ll see a status for that challenge. The status may include one of the following messages:

  • Complete (used for coding challenges, this means your code passed)
  • Error on run (used for coding challenges, this means your code has errors)
  • Scored (used for multiple choice challenges, this means the challenge has been scored but it may not be passing)


NOTE: Do NOT use this final review screen as an indicator of whether you passed the assessment or not! This screen is simply telling you if you successfully submitted your challenges, but it’s still possible that some of your solutions are incorrect.

If you’re ready to submit your assessment for final grading, then click on “SUBMIT MY ASSESSMENT” at the bottom.

After you close the Qualified window, you’ll be taken back to the Chegg Skills lesson. If you didn’t pass the assessment, you’ll see a note that says “Revision Requested” and a button that says “Click here to begin assignment”:

Once you click on “Click here to begin assignment”, you’ll be taken back into Qualified, and you can focus on the challenges that need to be fixed. You’ll know this by seeing a circled exclamation mark on the left side of the window that shows you which challenges need to be corrected:


After you’ve successfully corrected your errors and resubmitted your assessment, you’ll finally see this screen at the bottom of your lesson meaning that you’ve passed the assessment and you can proceed to the next lesson:

You know that you’ve passed the assessment successfully because you’ll see “Approved” and “Completed”, and you’ll be able to click “Next checkpoint” to proceed in the program.


Why does it say I'm failing the assessment?

The most common answer to this question is that some of your tests are passing, but at least one is failing. You'll need to re-open the assessment in Qualified and run all of the tests again to narrow down which one.


Can I reset my assessment?

To have an assessment reset, contact the student support team.


Can I get some help with this assessment?

Check out the following support options if you're stuck on a Qualified problem:

  • Attend a Qualified-specific Q&A Session to ask a Qualified Super User for their assistance in unblocking you.




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